How Much is Delivery and When Will You Deliver?
Delivery is free for all orders over R500. A delivery fee of R100 applies to all orders that are under R500. We deliver within 2 to 6 working days, via door to door courier, during working hours on weekdays and can only deliver to a physical address within South Africa.
What Are My Payment Options?
Option 1: PayFast (Credit Card, Gold & Platinum Cheque Cards, Instant EFT, BitCoin)
Option 2: Mobicred via PayFast (Buy now & pay later in monthly installments)
Option 3: Direct Bank Deposit or EFT
Here are our banking details should you choose payment option 3:
First National Bank
Branch Code: 221526
Account Type: Cheque
Reference: Your Order Number
How Do I Track My Order?
Before we dispatch your order, we will email you a tracking number and tracking link for you to track the location of your order online or via the telephone.
Can I Collect My Order?
Unfortunately not, since we make use of 3rd party warehousing and order fulfillment services such as Parcel Ninja for a large portion of our stock. This allows us to streamline our business in order to serve you better.
How Do I Cancel My Order?
To cancel your order simply shoot us an email at email@example.com. If you haven't paid for you order, it will be automatically canceled after 7 days.
What's the Warranty on Your Products?
Apple Products: 1 Year Warranty
Huawei Products: 1 Year Warranty
Cellphones & Tablets: 2 Year Warranty
Laptops: Depends on individual product; please check the specific product page.
Monitors: 1 Year Warranty
Other Products: Please check the product's page, specifications or packaging.
Please note that the warranty doesn't cover physical or water damage. If your product needs to be repaired, please contact us.